New Patient Registration
Be seen how you want to be seen — online or in person.
For the soonest availability, register online. It takes just minutes, and once it's in, call us to pick your first appointment time — or a member of our support staff will reach out within one business day. Prefer to talk to a human first? Call or text — we promise to return your message.
Answer a few questions, get matched to care.
A short, secure form — about three minutes. We'll text a code to confirm your phone number, and your answers go straight to our care team so scheduling your first visit is quick. This form registers you; it doesn't book a time on its own.
Trouble with the form? Open it in a new window or call or text (931) 820-0242.
What happens next.
No phone tag, no clipboard lines, no mystery. Full getting-started guide →
Schedule your first visit
Call us at (931) 820-0242 to pick a time, or we'll reach out within one business day.
Portal invite arrives
An email from Novus with your patient portal link — account setup takes a few minutes.
Complete intake forms
20–30 minutes of questionnaires, due one day before your first visit so your provider can prepare.
Reminders & payment
Email reminders before your visit; pay and keep a card on file securely in the portal.
Your 60-minute intake
In our Sango office or by secure video — a full hour to be heard and build your plan.
Follow-ups locked in
Your provider books 30-minute follow-ups with you before you leave.
Healing is a priority. Our patients agree.
“They have been a godsend from start to finish.”
“Thank you for always hearing me and helping not only me, but my family too.”
“The absolute best psychiatry office I've ever been to. They do such a thorough job. I'd give them 100 stars if I could!”
Care that helps people thrive.
Novus is here to increase access to mental health care that helps people thrive — by empowering our clinicians, investing in our people, and caring for the communities we serve. With 70+ years of combined experience, our team brings leading-edge psychiatry expertise to every session.