Insurance & self-pay

Clear coverage. No surprise bills.

We're in-network with most major plans, publish our self-pay rates up front, and collect payment before your visit through a secure text link — so money never ambushes your care. Unsure about your plan? Call or text (931) 820-0242 and we'll check for you.

✓ In-network

Blue Cross Blue Shield UHC / Optum UMR Aetna Meritain ChampVA Medicare HealthSmart Amerivantage Medicare VA Community Care Network

VA Community Care (formerly TriWest, now VA Optum) requires a referral. Three ways to get one: call us — we can initiate referrals on your behalf; ask your PCM; or call the VA at 866-606-8198.

✗ Out-of-network

Oscar TN Medicaid / BlueCare / Amerigroup (Wellpoint) KY Medicaid / Anthem BCBS Medicare Advantage UHC Dual Complete Humana Medicare Advantage Magellan QMB Ambetter

TriCare policy: TriCare has a published fee schedule we follow, but Active Duty service members cannot use TriCare benefits at Novus. Military family members and retirees: call us and we'll walk through your specific situation.

Ketamine: we're one of very few clinics that applies major insurance toward infusions — often offsetting more than half the cost — and it's 100% VA-covered for qualifying veterans. Details →

Spravato®: FDA-approved, so it's covered by most plans — often around $10 per treatment with the manufacturer savings program. Details →

TMS: many plans cover it after medications haven't worked — we verify benefits and handle prior authorization before you start. Details →

Self-pay pricing

Published up front. Like it should be.

New patient visit

45–60 minutes · full evaluation, history & treatment plan

$225

Established patient follow-up

20–30 minutes · adjust medications, review the plan

$165

Quick medication refill

Brief check-in, no adjustments

$90

Ketamine infusion series

6 sessions over 3 weeks + monthly boosters · VA-covered for qualifying disabled veterans

Let's talk

NeuroStar® TMS

Treatment options and pricing vary by patient and coverage

Let's talk

How payment works

We use point-of-service collection: any amount due — copay, coinsurance, deductible, or self-pay rate — is paid before your appointment through a secure text link. No invoices chasing you afterward, no surprises.

It's part of how a small practice keeps its doors open while holding a one-patient-per-slot schedule. Questions about a balance or coverage? We'd genuinely rather you ask.

Check my coverage Billing FAQ

Ready to feel like yourself again?

In crisis right now? Call or text 988 — the Suicide & Crisis Lifeline is free and available 24/7.