Our story
Two minutes with the people behind Novus.
Websites can only say so much. Hear the team tell it in their own words — why Novus exists, and what walking through our door actually feels like.
Psychiatry in Clarksville, TN · Veteran Owned & Operated
A new day for your mental health.
Real psychiatric care from people who live here too — 60‑minute first visits, a physician‑led team, and every option under one roof, from medication management to ketamine, Spravato®, and TMS. In office or by telehealth.
Ages 13+
In-network with most major plans
Telehealth on secure Zoom
Same-day response
60min
first visits —
time to be heard
time to be heard
★★★★★
Loved by patients
on Google Reviews
Loved by patients
on Google Reviews
70+
years of combined clinical experience
2018
serving Clarksville & Fort Campbell since
83%
of TMS patients see measurable improvement
100%
VA coverage for qualifying veterans' ketamine
10
prescribing clinicians, physician-led
What we treat
Care for the things that keep you from feeling like you.
Thorough evaluation, honest diagnosis, and a plan built around your life — not a template.
Depression
When the heaviness won't lift and steals your sleep, energy, and joy — from first-line medication to TMS, Spravato®, and ketamine when nothing else has worked.
Learn moreAnxiety
Racing thoughts, restlessness, and worry that makes simple things overwhelming. It's treatable — with personalized plans that calm the noise.
Learn moreADD / ADHD
Focus, impulsivity, and organization struggles affect students, soldiers, and adults alike. Careful evaluation first, then treatment that actually fits.
Learn morePTSD
Intrusive memories, hypervigilance, and numbness after trauma — combat or otherwise. Our team includes providers who have lived it.
Learn moreBipolar Disorder
Extreme swings in mood, sleep, and energy deserve expert diagnosis and a steady, long-term partnership — not guesswork.
Learn moreSleep Disorders
Insomnia, restless legs, and parasomnias drain mental health from the top down. We diagnose and treat the sleep so everything else can heal.
Learn moreWe see patients ages 13 and up. Teens 13–15 are seen alongside concurrent therapy with a guardian present.
How we help
Every level of care, under one roof.
Most practices stop at prescriptions. Novus pairs thoughtful medication management with a full interventional psychiatry suite — rare anywhere outside a major city.
The foundation
Psychiatric Evaluation & Medication Management
A full 60 minutes for your first visit and 30 for follow-ups — one patient per slot, never overbooked. Your provider actually has time to listen, explain, and adjust.
- Physician-led team of PAs and psychiatric nurse practitioners
- Prescriptions sent electronically to your pharmacy before you leave
- Brief, targeted psychotherapy built into every visit
Ketamine Infusion Therapy
Rapid-acting relief for treatment-resistant depression, PTSD, anxiety, and suicidal thinking — monitored by an ACLS-certified RN with years of ER experience.
Up to 70% of patients who failed other medications find relief
Spravato® (Esketamine)
FDA-approved nasal spray for treatment-resistant depression, administered in-office at our REMS-certified clinic alongside your existing care.
Often ~$10 with insurance + manufacturer savings program
Only one in Clarksville
NeuroStar® TMS Therapy
Drug-free, non-invasive magnetic stimulation for depression. About 19 minutes a day, in the chair and back to your life — no sedation, no downtime.
83% respond · 62% reach full remission (real-world data)
GeneSight® Genetic Testing
A simple saliva swab shows how your genes affect your response to psychiatric medications — cutting the trial-and-error out of prescribing.
Results reviewed with your provider, not a portal PDF
Telehealth, done right
Every provider sees patients online over HIPAA-compliant, encrypted Zoom — same 60/30-minute standard, offered since before the pandemic.
Honest about what we don't do
Our focus is evaluation, diagnosis, and medication management. Need weekly talk therapy? We'll refer you to trusted local therapists we know by name.
“The care I received was sub-par, so I decided to be the change I wanted to see in the world.”
Vincent Proctor, PA-C · Retired Combat Veteran
Veterans & military families
Built by veterans, for the Fort Campbell community.
Novus was founded by an Air Force medic turned PA, and every member of our team has a military affiliation. We've cared for hundreds of veterans and military family members — because this community is our community.
Ketamine therapy is covered at 100% by the VA for service-connected disabled veterans with treatment-resistant depression — and we can start the referral for you.
01
Reach out — or let us start it
Call or text (931) 820-0242, or ask your VA provider for a Community Care referral. We'll help initiate it either way.
02
The VA schedules you with us
Once your referral is approved, your appointment is set and your intake forms arrive through our patient portal.
03
Start care with people who get it
60 minutes with a provider who understands military life — many of us have worn the uniform too.
Why Novus
You'll never be treated like a number here.
Novus was started in 2018 after years of watching Clarksville go without enough quality psychiatric care. So we built the practice we wished existed — one with the time to know you.
Accountability
We do what we say — same-day responses, on-time visits, plans you understand.
Connection
We live, work, and raise our families in the same community we serve.
Compassion
Reaching out is hard. Every step after it shouldn't be.
Commitment
From first call through every follow-up, you keep the same team in your corner.
This community is our home. We're here to create mental wellness in the same community where we live, work, play, and raise our own families. After years of witnessing the lack of psychiatric options in the Clarksville area, it became apparent I could not continue to watch the problem while knowing I could contribute to the solution.
Scarlett Mulligan, PA-C
Founder · Air Force veteran · UW School of Medicine, PA 2005
Getting started
From “I need help” to your first visit — without the runaround.
Register online in minutes. Our team responds the same day. See the full getting-started guide →
Request your visit
Register online or call/text (931) 820-0242. Choose in‑office or telehealth.
Get your portal invite
An email from our CHARM patient portal arrives — setup takes a few minutes.
Complete your intake
20–30 minutes of questionnaires so your provider can prepare for you.
Confirm by text
Reply to the confirmation text and pay through a secure link — no clipboard lines.
Your 60-minute intake
In Sango or on Zoom — a full hour to be heard and build your plan together.
Follow-ups that stick
30-minute follow-ups booked before you leave, scripts sent to your pharmacy same-visit.
Meet the team
Ten prescribing clinicians. One standard of care.
A board-certified psychiatrist leads a team of experienced physician associates and psychiatric nurse practitioners — with 70+ years of combined experience.
Medical DirectorBarbara Wise
MD
Board-Certified Psychiatrist
FounderScarlett Mulligan
PA-C
Psychiatric Physician Associate
Combat VeteranVincent Proctor
PA-C
Psychiatric Physician Associate
Emily Walden
PA-C
Psychiatric Physician Associate
Bailey Buckner
PMHNP
Psychiatric Nurse Practitioner
Christina Farar
PMHNP
Psychiatric Nurse Practitioner
Lakaya Johnson
PMHNP-BC
Psychiatric Nurse Practitioner
Brandi Ghergia
PMHNP
Psychiatric Nurse Practitioner
Hunter Burkhart
PMHNP
Psychiatric Nurse Practitioner
Allison Valverde
PMHNP
Psychiatric Nurse Practitioner
…backed by the care team that makes it all run
Infusion RNs with ER experience, certified medical assistants, and front-office staff who answer the phone like neighbors — because they are.
Patient stories
Healing is a priority here.
★★★★★
“They have been a godsend from start to finish.”
P.B. · Patient testimonial
★★★★★
“A cut above — knowledgeable, insightful, empathetic, and easily accessible. The support staff is friendly and competent. I wholeheartedly recommend Novus.”
T.H. · Patient testimonial
★★★★★
“Never a bad experience. I always feel safe and comfortable here.”
Katie S. · Google Review
★★★★★
“Lakaya is a wonderful provider. She takes the time to listen to my concerns while communicating clearly and consistently. Best care by far!”
Chelsea R. · Google Review
★★★★★
“Kind, compassionate, and supportive — the whole care team.”
Jamie R. · Google Review
★★★★★
“Novus saved my life.”
N.N. · Google Review
Insurance & pricing
Clear coverage. No surprise bills.
In-network with most major plans — and honest, published pricing if you're paying yourself.
We're in-network with
Blue Cross Blue Shield
UHC / Optum
UMR
Aetna
Meritain
ChampVA
Medicare
HealthSmart
Amerivantage
VA Community Care
Not in-network: TN/KY Medicaid plans, most Medicare Advantage plans, Oscar, Magellan, and Ambetter. TriCare has a published fee schedule, but Active Duty members can't use TriCare at Novus. Unsure? Call us — we'll check for you.
Ketamine: one of the few clinics that applies major insurance toward infusions — often offsetting more than half the cost. 100% VA-covered for qualifying veterans.
Spravato®: covered by most plans; often around $10 with the manufacturer savings program.
TMS: we verify your coverage and handle prior authorization before you ever sit in the chair.
New patient evaluation
45–60 minutes
$225
Established follow-up
20–30 minutes
$165
Quick medication visit
Refills & brief check-ins
$90
Not sure about coverage?
Call or text (931) 820-0242 — we'll check your plan for you.
Self-pay rates, published up front. Payments happen through a secure text link — no awkward front-desk moments.
Questions, answered
What patients ask us most.
Do you offer telehealth?+
Yes — every provider sees patients both in person and online. Telehealth runs on HIPAA-compliant, encrypted Zoom; you just need a quiet, private space (no driving or multitasking during your visit).
I'm a veteran or military family member — can I be seen at Novus?+
Absolutely — it's core to our mission. Novus is veteran owned and operated, and every team member has a military affiliation. Veterans can be referred through VA Community Care (we can help initiate the referral), and ketamine therapy is covered at 100% by the VA for service-connected disabled veterans with treatment-resistant depression.
What ages do you see?+
Ages 13 and up. Patients 13–15 must be in concurrent therapy and accompanied by a legal guardian at every visit; ages 16–18 may be seen without a guardian present.
Do you provide therapy or counseling?+
Our focus is psychiatric evaluation, diagnosis, and medication management, with brief targeted psychotherapy built into visits. For ongoing weekly talk therapy we'll gladly refer you to trusted local therapists.
What is ketamine therapy, and does insurance cover it?+
Low-dose IV ketamine offers rapid relief — often within hours to days — for treatment-resistant depression, PTSD, anxiety, OCD, and suicidal thinking. We're one of very few clinics that applies major insurance toward infusions, and the VA covers it at 100% for qualifying veterans.
How fast will I be seen?+
Register online (it takes minutes) and our team responds the same day. You'll get a portal invite, complete your intake questionnaires (20–30 minutes), confirm by text, and attend your 60-minute first visit — in office or on Zoom.
What's your cancellation policy?+
Each appointment slot is reserved just for you — we never overbook. Cancel with 24+ hours' notice at no charge; late cancellations and no-shows incur a fee. Full attendance policy →
Do I need a referral?+
Most patients don't — you can self-refer by registering online or calling. VA Community Care patients need a VA referral, which we're happy to help initiate.
Visit us
In Sango, in Texas, or on your screen.
Our flagship office sits in the heart of Sango — less than two miles off I-24 at Exit 11.
Flagship office
Get directions
Clarksville, TN
Heart of Sango · 2 miles off I-24, Exit 11
556 Fire Station Road, Suite A
Clarksville, TN 37043
Clarksville, TN 37043
(931) 820-0242 · fax (833) 551-4830
Mon–Thu 8am–5pm · Fri 8am–4pm
hello@novusbh.com
Texas affiliate
Visit Killeen Psychiatry
Killeen, TX
Killeen Psychiatry · led by our Medical Director, Barbara Wise, MD
4904 Trimmier Road
Killeen, TX 76542
Killeen, TX 76542
(254) 236-3364
killeenpsychiatry.com
Telehealth
Register online
From anywhere private
Secure video visits, same unhurried standard
HIPAA-compliant, encrypted Zoom visits
Same 60-minute intakes and 30-minute follow-ups
Offered since before the pandemic — we're good at it
Ready to feel like yourself again?
Register online in minutes — our team responds the same day. Or just call or text (931) 820‑0242.
In crisis right now? Call or text 988 — the Suicide & Crisis Lifeline is free and available 24/7.